Shipping Policy & Return Policy

Shipping Policy:

Shipping Options:

UPS, Fedex, USPS Packaging- corrugated boxes, bubble mailers, die-cut mailer and other commonly used mailing packaging to ensure safely arrival of orders to your doorstep.

During the weekdays, (Monday, Tuesday, Wednesday, Thursday, Friday) we ship ALL Orders same day as long as the order is received by 2:00PM Eastern Standard Time.  We also ship every Saturday all orders that are received by 10:00AM Eastern Standard Time.  We take pride in our process and know we are efficient.  You can rest assured your package ships within the expected timeframe and if you are a registered purchaser you will receive shipping updates via email with tracking and delivery information.  All our packages are scanned into the post office and we personally deliver them to our local post office for shipping.  This assures the highest priority of handling for your package.

The only exceptions are Nationalized Postal Holidays.  See the USPS for all national holidays.  Orders placed on Postal Holidays will resume on next Business Day.  Orders received after 4:00PM Eastern Standard Time will process the next Business Day. Orders are shipped in discreet packaging to help maintain your privacy.  We understand the need for discreetness to ensure your privacy.  Just like you we are people and understand that not everyone will be prone to our daily activities.

We offer Priority Mail shipping and Priority Mail Express shipping.

Please note due to COVID-19 USPS has made a disclaimer that some mail will take longer to arrive.   Click here to see the USPS Statement in regards to Covid-19 shipping issues.

Return and Refund Policy:

All standard products come with a 30-day, money-back guarantee for new and unopened products based on the delivery date as provided by the Great CBD Shop. To receive a refund and to return products please contact our customer support team at or call 1-888-612-9272 For all products in excess of 30 days are considered final. Return shipping costs is the responsibility of the purchaser.

Shipping Insurance Policy:

We have now partnered with Route to provide the ultimate shopping experience.  Route insurance covers your package against loss in transit, theft, and damages.  Once we have delivered the packages to the post office and it has been shown as accepted, Route insurance covers you.  Route is automatically selected option at checkout.  If you choose to remove the Route option once we have delivered the package to USPS, then you will need to deal with USPS for any missing packages or damages.
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Disclaimer: These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. This website is not offering medical advice. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. CBD rich hemp oil extracted from the stalks of mature industrial hemp is federally legal. Products on this site may contain less than 0.3% THC.

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